Marketing & Sales
Today's Niagara Helicopters Limited is almost exclusively a sightseeing operation, augmented by smaller amounts of charter, aerial photography, aerial surveillance and frost flying for Niagara grape growers. This past year, the company flew well over 100,000 passengers on the regular nine-minute, thirty-kilometre ride over Niagara Falls, many of them on group tours from Europe, Asia and South America. By comparison, the previous owners of the company (PanAir Helicopters) flew about 11,000 passengers in 1984. On a busy weekend in September, Niagara Helicopters grosses more than PanAir Helicopters did for the entire year.
In order to accomplish this, our Marketing Department, lead by Vice President Anna Pierce travels to trade shows all over the world to talk with tour operators about the desirability of Niagara Falls as a destination and to promote the company's product. Sales promotional material is available in English, French, German, Japanese, Italian and Spanish--the languages of our major tour customers.
Anna Pierce, Vice President of Niagara Helicopters
In February 2009, we welcomed back Anna Pierce as the Vice President here at Niagara Helicopters Ltd. Anna is an invaluable member of the team and established leader. Anna is highly experienced in both the domestic and international travel trade markets which enables her to travel all over the world to promote Niagara Helicopters Limited and the desirability of Niagara Falls as a year-round destination with tour operators. Never one to take someone else’s word for it, Anna has been instrumental in working to conduct a market research study in which tourist motivations, expectations, decision-making, on-site behaviour and experiential outcomes are measured. This research focuses on the tourism businesses (e.g. tour operators, receptive tour operators, tour guides and wholesalers) and will deliver outcomes such as strategies for attracting visitation, influencing visitor motivators before, during or after travel, improving visitor experiences, and impacting visitor attitudes about Niagara Falls.
You can reach Anna here.
Shea Gordon, Guest Services Manager
Shea has been with the company since May 2004, working hard to ensure that you are properly taken care of each and every time you come in! Whether you are with your family or a chartered bus tour, Shea is here to ensure that you get the most out of your Niagara Helicopters experience! Shea can be reached here.
Amanda Jiang, Guest Services Representative
As the newest member of the team, Amanda is working with Shea to ensure that each and every client is satisfied with their experience at Niagara Helicopters. Additionally, Amanda is assisting the Sales Department making sales calls to new and existing clients. Currently, she is focusing on the growing Chinese market. You can reach Amanda here.
Today's Niagara Helicopters Limited is almost exclusively a sightseeing operation, augmented by smaller amounts of charter, aerial photography, aerial surveillance and frost flying for Niagara grape growers. This past year, the company flew well over 100,000 passengers on the regular nine-minute, thirty-kilometre ride over Niagara Falls, many of them on group tours from Europe, Asia and South America. By comparison, the previous owners of the company (PanAir Helicopters) flew about 11,000 passengers in 1984. On a busy weekend in September, Niagara Helicopters grosses more than PanAir Helicopters did for the entire year.
In order to accomplish this, our Marketing Department, lead by Vice President Anna Pierce travels to trade shows all over the world to talk with tour operators about the desirability of Niagara Falls as a destination and to promote the company's product. Sales promotional material is available in English, French, German, Japanese, Italian and Spanish--the languages of our major tour customers.
Anna Pierce, Vice President of Niagara Helicopters
In February 2009, we welcomed back Anna Pierce as the Vice President here at Niagara Helicopters Ltd. Anna is an invaluable member of the team and established leader. Anna is highly experienced in both the domestic and international travel trade markets which enables her to travel all over the world to promote Niagara Helicopters Limited and the desirability of Niagara Falls as a year-round destination with tour operators. Never one to take someone else’s word for it, Anna has been instrumental in working to conduct a market research study in which tourist motivations, expectations, decision-making, on-site behaviour and experiential outcomes are measured. This research focuses on the tourism businesses (e.g. tour operators, receptive tour operators, tour guides and wholesalers) and will deliver outcomes such as strategies for attracting visitation, influencing visitor motivators before, during or after travel, improving visitor experiences, and impacting visitor attitudes about Niagara Falls.
You can reach Anna here.
Shea Gordon, Guest Services Manager
Shea has been with the company since May 2004, working hard to ensure that you are properly taken care of each and every time you come in! Whether you are with your family or a chartered bus tour, Shea is here to ensure that you get the most out of your Niagara Helicopters experience! Shea can be reached here.
Amanda Jiang, Guest Services Representative
As the newest member of the team, Amanda is working with Shea to ensure that each and every client is satisfied with their experience at Niagara Helicopters. Additionally, Amanda is assisting the Sales Department making sales calls to new and existing clients. Currently, she is focusing on the growing Chinese market. You can reach Amanda here.
